In accordance with the provisions of the Consumer Code (articles L.111-1 to L.111-8; article R.111-1) and Law n°2004-575 of 21 June 2004 for confidence in the digital economy (articles 6, 19 and 20), the information below is provided to guarantee transparency on the website and its publisher. Company name or designation: NAOS HÔTEL GROUPE Legal form: SAS Address of the establishment / head office: avenue du Futuroscope – Téléport 1 – Bat. Arobase 3 – 4ème étage – 86360 Chasseneuil du Poitou Capital : 11 000 000 euros E-mail address: contact@naoshotelgroupe.com Telephone number: 05 49 90 70 70 Contact details of the website publisher: Immatriculé au Registre du Commerce et des Sociétés de Poitiers sous le numéro 821 512 779. Intra-Community VAT number: FR 82 821 512 779 CNIL registration number: 2117114v0 Name of the Director of Publication: Pascal Lemarchand Details of the website host: 1&1 IONOS SARL – 7, place de la Gare – BP 70109 – 57200 Sarreguemines C SIRET: 431 303 775 000 16 APE code: 6201Z Intra-community identification: FR 13 431303775

PERSONAL DATA

The information we collect is intended exclusively for the NAOS HÔTEL GROUPE Marketing and Innovation Department. No personal data about you is passed on to third parties. Visitors to this site are informed and authorise that information (cookies) may be temporarily installed on their computer, tablet or mobile phone, in order to facilitate navigation on the site, to send them services adapted to their terminal (computer, mobile or tablet), and to produce visit statistics. The user is free to refuse these cookies by configuring his browser. Any personal information that you may be asked to provide to NAOS HÔTEL GROUPE is subject to the provisions of the French Data Protection Act No. 78-17 of 6 January 1978 relating to data processing, files and liberties, as amended. In this respect, you have the right to access, rectify and delete personal information concerning you, which you may exercise at any time by writing to Naos Hôtel Groupe, avenue du Futuroscope – Téléport 1 – Bat. Arobase 3 – 4ème étage – 86360 Chasseneuil du Poitou, France.

INTELLECTUAL PROPERTY

NAOS HÔTEL GROUPE holds, reserves and retains all property rights, particularly intellectual property rights, including reproduction rights on this site and the elements it contains. Consequently and in particular any partial or total reproduction of this site and the elements it contains is strictly forbidden without written authorisation from NAOS HÔTEL GROUPE. The trademarks, patents, logos and all other distinctive signs contained on this site are the property of NAOS HÔTEL GROUPE or are subject to authorisation for use. No right or licence may be attributed to any of these elements without the written authorisation of NAOS HÔTEL GROUPE or the third party holder of the rights.

PHOTO CREDITS

All photographs, icons and illustrations on this site are the exclusive property of Naos Hôtel Groupe or external service providers. Any partial or complete reproduction of these visuals is strictly forbidden without prior written authorisation from the Naos Hotel Group. It is specified that the photos appearing in the descriptions are only descriptive and not contractual.

DISCLAIMER OF WARRANTY AND LIABILITY

The user of the “sheraton-bordeaux.naoshotel.com” website acknowledges that he/she has read the present conditions of use of the site and undertakes to respect them. NAOS HÔTEL GROUPE cannot be held responsible for any direct or indirect damage that may result from accessing or using the site and/or this information, including inaccessibility, loss of data, deterioration, destruction or viruses that may affect the user’s computer equipment and/or the presence of viruses on its site. Although NAOS HÔTEL GROUPE endeavours to provide reliable content on its site, it does not guarantee that its content is free from inaccuracies or omissions and cannot be held responsible for errors or omissions, or for the lack of availability of information and services. NAOS HÔTEL GROUPE reserves the right to make improvements and/or changes to the content of its site at any time and without notice. Consequently, the user acknowledges that he/she is solely responsible for the use of this information.

LINKS TO OTHER SITES

The site may include links to other sites or other Internet sources. Insofar as NAOS HÔTEL GROUPE cannot control these external sites and sources, NAOS HÔTEL GROUPE cannot be held responsible for the availability of these external sites and sources, and thus declines all responsibility for the content, advertising, products, services or any other material available on or from these external sites or sources. These links are offered to users of the NAOS HÔTEL GROUPE site as a service. The decision to activate the links is yours alone. We remind you that non-affiliated sites are subject to their own terms of use.

INFORMATION ON THE OUT-OF-COURT SETTLEMENT OF DISPUTES

After submitting a complaint to the hotel in order to resolve a dispute amicably, and in the event of a negative response or in the absence of a response within 60 days of the complaint, the customer may refer the complaint free of charge to the Tourism and Travel Ombudsman, whose contact information are provided below. Referral to the mediator may be made within 12 months of the first complaint. Referral form: www.mtv.travel Postal address: Médiation Tourisme et Voyage BP 80 303 75 823 Paris Cedex 17 In the context of an online sales or service contract, customers residing in the European Union have the option of using the dispute resolution platform available on the https://europa.eu/-dispute-resolution/fr website, in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on the online settlement of consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC. Customers who do not wish to be the subject of commercial prospecting by telephone may, free of charge, register on a telephone anti-solicitation list. For more information: https://bloctel.gouv.fr